About

Implementation & Customer Solutions Engineer with 3+ years owning enterprise customer onboarding, server deployment, and post-go-live support in B2B SaaS.

In practical terms, I’m a figure-it-the-hell-out-er.

I’ve led technical workstreams migrating ~1,400 Linux servers, owned implementation for 25+ healthcare and enterprise clients, and cut average onboarding timelines from 8-10 weeks to ~4-6 weeks. I’m the person people call when a project is wobbling and needs to be made boring and reliable (yet fun and worth mentioning at the professional conference).

My day-to-day tools are Linux, Docker, IAM/PAM, and cloud services, with enough Python, JavaScript, and automation (n8n, APIs, scripting) to glue systems together and remove repetitive work. I care less about shiny features and more about making sure the system stays up, users can log in, and the path to “it works” is documented and repeatable.

Currently building automation workflows and AWS-backed systems that reduce low-value work for small business clients.